Tag Archive for: Commercial cleaning

What Should Office Managers Look for in a Cleaning Company?

Office managers play a critical role in maintaining a clean and healthy work environment. When seeking to engage the services of a cleaning company, they should consider several crucial factors to ensure the workspace remains pristine. We’ve created a comprehensive guide, delving into what office managers should look for in a cleaning company.

1. Reputation and Reliability

Reputation stands as a cornerstone. A cleaning company’s reputation can often be gauged through online reviews, testimonials, and references. Reliability is crucial; consistency in the service the cleaning company delivers and its ability to adhere to schedules should be non-negotiable if office cleanliness is to be maintained.

2. Experience and Expertise

Experience and expertise speak volumes. A company with substantial experience in commercial cleaning is likely to have encountered various challenges and developed effective strategies to tackle them. Consider their specialisation in office cleaning to ensure they’re capable in the specific needs of different businesses.

3. Services Offered

Different offices may require different cleaning methods. Look for a company that offers a comprehensive range of services that align with the office’s requirements. This might include dusting, vacuuming, sanitising, rubbish removal, carpet cleaning, and possibly more specialised services for specific industries.

4. Cleaning Products and Techniques

Eco-friendly and safe cleaning products are increasingly a priority for many offices. Enquire about the cleaning products and techniques used by the company. Ensuring they comply with environmental standards and are safe for the office environment and its occupants is crucial.

5. Customisation and Flexibility

A one-size-fits-all approach might not be suitable for all offices. Seek a company that is flexible and willing to tailor their services to meet the specific needs of your office. They should be open to amending their cleaning schedule, tasks, and approaches according to your requirements.

6. Staff Training and Certification

The cleaning company’s staff should be well-trained, certified, and knowledgeable about the latest cleaning techniques and safety protocols. This is crucial not only for effective cleaning but also for ensuring the safety of the office premises and its occupants.

7. Insurance and Compliance

The company should have comprehensive insurance coverage to protect against any damages or accidents that may occur during the cleaning process. Compliance with industry standards and regulations is also essential to ensure a professional and legally sound service.

8. Communication and Accountability

A transparent and open line of communication is vital. The company should have a clear system for addressing concerns, feedback, and emergencies. Additionally, they should be accountable for their services, addressing any issues promptly and efficiently.

9. Cost and Value

While cost is a factor, it’s prudent to consider the value provided for the price. A balance between quality and affordability is essential. Compare quotes and services offered by different cleaning companies to find the best fit for the office’s budget and needs.

10. Long-Term Partnership Potential

Longevity is key when looking for a reliable and professional contractor. Seek a cleaning company that aims for long-term partnerships. Establishing a strong working relationship ensures consistency and reliability in service, enhancing the sense of trust and understanding between the office and the cleaning company.

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The choice of a cleaning company significantly impacts the overall ambiance, hygiene, and functionality of an office space. Office managers should conduct thorough research and assessments to find a cleaning company that will fit in with the office’s unique requirements, making a clean, safe, and welcoming work environment for employees and visitors alike.

At Brightr, we understand that we have an obligation to fulfil the agreement made with our customers to the best of our ability. We believe that the delivery of our office cleaning services should be so transparent that you can see that we have fulfilled this obligation.

We are systematic in our approach to your site and the basis of our service is the site survey and specification. Then we always follow certain principles:

  • Recruitment of diligent, reliable, trustworthy cleaners
  • We always take 2 references as a minimum
  • Vetting if appropriate to the site
  • All cleaners are uniformed and have a name badge
  • Thorough training in materials and methods
  • Regular supervision of our cleaners
  • Building security routines

Commercial cleaning is a people business, and it is only by very carefully recruiting and training the right people, with the right supervision, that the job will get done. We believe good people and good systems deliver the right culture. Get in touch with us for a no obligation quote.

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Supporting a Living Wage in the UK Cleaning Sector

The issue of ‘a fair day’s pay for a fair day’s work’ is a critical aspect of ensuring economic stability and social justice in any country. In the UK, the cleaning sector plays a vital role in maintaining clean and hygienic environments in many and varied settings, from offices and schools to hospitals and public spaces.

However, the sector has long been plagued by issues related to low pay, job dissatisfaction and insecurity, and inadequate benefits.

We have explored the importance of supporting a living wage in the cleaning sector in the UK, addressing the challenges faced by workers, the benefits of a living wage, and the steps that can be taken to achieve this goal.

The Current State of the Cleaning Sector in the UK

The cleaning sector in the UK employs a significant number of individuals, making it one of the largest low-wage industries in the country. A large proportion of cleaning staff work with non-standard employment arrangements, such as part-time, temporary, or sometimes zero-hour contracts. These arrangements can often lead to job insecurity, making it difficult for workers to plan their lives, budget their finances and most importantly of all, provide for their families.

One of the most pressing issues in the cleaning sector is the prevalence of low wages. A substantial number of cleaning workers in the UK are paid at or near the minimum wage, which is not sufficient to meet the basic cost of living. Many workers in this sector are forced to rely on government benefits or work multiple jobs to make ends meet, leading to physical and mental stress and/or illness.

The Importance of a Living Wage

A living wage is defined as a wage that provides a decent standard of living, covering the basic necessities such as housing, bills, food, clothing, and transport. Supporting a living wage in the cleaning sector is essential for several reasons:

Reducing Income Inequality

A living wage helps to narrow the income inequality gap by ensuring that all workers receive fair compensation for their work.

Poverty Reduction

Many cleaning sector employees live in or near poverty due to low wages. Paying a living wage can help employees work themselves and their families out of poverty.

Improved Quality of Life

Workers who earn a living wage can better provide for their families, afford decent housing, and access essential services, contributing to an improved quality of life.

Increased Job Satisfaction and Productivity

Earning a living wage can enhance job satisfaction and motivation among cleaning staff, leading to improved productivity and better provision of quality services.

Reduced Reliance on Government Benefits

When workers earn a living wage, they are less likely to depend on government assistance, which can reduce the financial burden on taxpayers.

Challenges to Implementing a Living Wage in the Cleaning Sector

Implementing a living wage in the cleaning sector is not without its challenges. Employers often have cost concerns, arguing that higher wages could lead to financial strain. However, it’s important to consider the long-term benefits that outweigh the short-term costs. Some of the challenges include:

Resistance from Employers

Employers may resist the implementation of a living wage due to concerns about profitability and cost management.

Competitive Pressure

Cleaning companies may face competitive pressure if they raise wages unilaterally, as their clients may prioritise lower costs over fair wages.

Regulatory Barriers

Current laws and regulations may not adequately support the implementation of a living wage, which can hinder progress.

Steps Towards Implementing a Real Living Wage

By law, your employer must pay a minimum amount on average for the hours you work. This is called the National Living Wage and comes into effect if you’re aged 23 or over. The real living wage includes a voluntary contribution made by your employer and is calculated exactly on what people need to live.

To support the real living wage in the cleaning sector in the UK, several steps can be taken:

Advocacy and Awareness

Organisations and advocates can raise awareness about the importance of a real living wage in the cleaning sector, helping to garner public support.

Collective Bargaining

Unions can negotiate with employers to secure better wages and working conditions for cleaning sector employees.

Legislative Reforms

The government can introduce and enforce regulations that establish a minimum living wage for cleaning sector workers.

Responsible Procurement

Clients and organisations that hire cleaning services can prioritise companies that pay a living wage to their employees.

Economic Incentives

Governments can provide tax incentives or subsidies to employers who pay a real living wage, helping to offset increased labour costs.

Monitoring and Reporting

Regular audits and reporting on compliance with real living wage standards can ensure accountability and encourage compliance.

Benefits of Supporting a Real Living Wage

Supporting a real living wage in the cleaning sector will yield numerous benefits for workers, employers, and society as a whole:

Improved Worker Well-Being

Workers who receive a real living wage will experience reduced financial stress, better physical and mental health, and improved overall well-being.

Increased Job Satisfaction

Higher wages can lead to increased job satisfaction, which, in turn, results in lower turnover rates and enhanced workplace morale.

Enhanced Productivity

Motivated and satisfied workers are more likely to be productive and will provide high-quality cleaning services.

Reduction in Poverty

A real living wage helps break the cycle of poverty, reducing the strain on the benefits system and improving societal well-being.

Positive Impact on Communities

A living wage can uplift entire communities by providing its workers with the means to support local businesses and contribute to the local economy.

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While challenges exist, concerted efforts from government, employers, and advocacy groups can lead to a brighter future for those working in the cleaning sector, ultimately gaining a fairer and more prosperous society for the UK.

Here at Brightr, we run an ethical and sustainable business and wholeheartedly support not just the national living wage, but the real living wage, allowing our employees to earn the wages that reflect the true cost of living. In order to become a member of our team, our cleaners must provide us with two references, undergo a rigorous training program, and agree to close supervision of their cleaning.

With this process, we are able to promise you medical, industrial, office and commercial cleaning services of the highest possible standard. Not only this, but each of our team will also visit your premises uniformed and badged so that you are able to easily identify when they are visiting.

If you’d like to find out more about our services, then do get in touch with us here.

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Why Does Cleanliness Matter in a School Environment?

Cleanliness in a school environment is of utmost importance for several compelling reasons. A clean school provides a conducive atmosphere for learning, promotes better health among students and staff, instils discipline and responsibility, and sets a positive example for students. Undertaking commercial cleaning in a school of any size comes with challenges, but at Brightr we have vast experience in this field.  We’ve explored, understood, and practiced the critical aspects of why cleanliness matters in a school environment.

Effective Learning

First and foremost, a clean school environment is essential for effective learning. A tidy and organised space enhances concentration and reduces distractions. When students are surrounded by cleanliness, they are more likely to feel comfortable and at ease, which can significantly increase their ability to absorb information. In contrast, a cluttered and dirty environment can lead to anxiety and discomfort, which may hinder the learning process. By maintaining cleanliness, schools create a nurturing environment that promotes academic excellence.

Better Health

Cleanliness plays a pivotal role in promoting better health in the school community. Schools can be breeding grounds for all kinds of bacteria and germs which can cause illness. Regular cleaning and sanitation procedures help prevent the spread of these germs, which is important, particularly in cold and flu season and in light of the COVID-19 pandemic. A clean school not only reduces absenteeism among students but also ensures the well-being of the entire school community, including teachers and support staff. It is an investment in the health and safety of everyone involved.

Fosters Life Skills

Cleanliness in a school environment also instils discipline and responsibility in students. When students are encouraged to keep their surroundings clean, they learn valuable life skills that extend beyond the classroom. It teaches them the importance of taking care of their environment, being mindful of their actions, and contributing positively to their community. These lessons in responsibility and discipline can shape their character and behaviour in the long run, making them more responsible.

Increases Staff Morale

A clean school environment has a direct impact on the morale and satisfaction of the school staff. Teachers and support staff spend a significant proportion of their waking hours within the school premises. A clean and orderly workplace can improve their job satisfaction and overall well-being. It can also boost productivity and motivation, indirectly benefiting the students they teach.

Positive Example

Maintaining a clean school environment sets a positive example for students. Children are highly impressionable, and their behaviours and attitudes are greatly influenced by what they observe. When they see teachers, staff, and their peers prioritising cleanliness, they are more likely to reproduce these values and practices. This can lead to a cultural shift within the school, where cleanliness becomes a shared value and expectation, creating a cycle of clean habits.

Longevity for Facilities and Equipment

A clean school also has numerous practical benefits. For instance, it prolongs the life of school facilities and equipment. Regular cleaning and maintenance can prevent wear and tear, reducing the need for costly repairs or replacements. Additionally, a clean and organised environment makes it easier for teachers to access teaching materials and for students to locate their equipment, books and supplies. This efficiency contributes to a smoother educational experience for all.

Community Impact

Beyond the immediate benefits, a clean school can positively impact the surrounding community. Schools often serve as community hubs, hosting events, meetings, and extracurricular activities. When the school premises are clean and well-maintained, it reflects positively on the entire community. It can attract support from parents, local businesses, and community members who are more likely to get involved and invest in the school’s success.

Environmental Impact

Cleanliness also has environmental implications. Schools are in a unique position to educate students about the importance of environmental responsibility. When schools implement eco-friendly cleaning practices, recycling, and waste reduction initiatives, they not only reduce their ecological footprint but also serve as role models for sustainable living. This can inspire students to carry these principles into their homes and communities, promoting a cleaner, healthier planet.

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Cleanliness in a school environment is not merely a matter of aesthetics; it is a fundamental component of creating a positive atmosphere for learning, promoting health and well-being, instilling discipline and responsibility, setting a good example, and reaping practical and environmental benefits. A clean school ensures that students have the best possible environment in which to learn and grow, both academically and personally. All schools should prioritise cleanliness as an essential part of their educational mission, ultimately shaping the future of their students and the community at large.

Are you looking to move away from your current cleaning contract? This is something we’d be happy to help with. Instead of simply duplicating the existing contract, we’ll visit your site to undertake an audit and advise you on the best way forward. This way we can provide you with the best possible cleaning service we can!

If you require professional cleaners for your school, don’t hesitate to get in touch with our friendly team. Call us on 01604 55 66 77 to discuss your cleaning requirements today, we’d be happy to help!

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Cleanliness in the Office and its Connection to Workplace Wellbeing

Poor cleanliness and hygiene at work are top of the list of reasons why absence occurs within the workforce. With the exception of the Covid pandemic, minor and short term illnesses such as colds and flu, stomach bugs and headaches are the most common reason why employees take time off sick.

Whilst your company tries to maintain its maximum level of productivity, a bout of coughs and colds is all it takes to throw a spanner in the works. Couple that with time lost through ‘seasonal’ distractions (the office Christmas party for instance) and you could find that the man hours lost can really tally up.

So where does hygiene and cleaning come into play?

It can reduce absenteeism

With common illnesses like colds spreading through the workforce like wildfire, it helps to cut off the problem at source, where possible. Pre-Covid, people weren’t so stringent about their personal hygiene as they might be now, and the spread of infection via contact points and hotspots was commonplace.

Germs and bacteria can stay present on surfaces for up to 72 hours, so regular daily disinfection would eliminate the possibility of harmful infection being transmitted via contact. This would almost certainly have an impact on the number of employees potentially being infected, thus reduce the risk of loss of productivity.

It can highlight presenteeism

This might not sound like a problem, but it is. The fact is people turning in to work when they are ill is doing far more harm than good. They might think they are being conscientious or are afraid they’ll fall behind in their tasks if they take time off. But spreading germs around could cost the company far more in lost man hours in the long run if that one person infects ten more.

Encouraging your staff to work flexibly if they are under the weather could save time and hassle. Ask yourself how productive would they be if they come to work poorly?

Encouraging good hygiene and self-care within the workplace will work wonders!

It boosts overall productivity

Workplace cleanliness is not necessarily something you’d consider a top priority, especially if your company has money to make and no time to waste. When employees have got piles of work to get through, that dust and dirt build-up doesn’t seem all that important. But failure to maintain a clean workspace could be harming employee wellbeing.

A clean and tidy workspace is not only pleasant to look at, but it also has numerous benefits for your company – it creates an excellent first impression to visitors and impacts employee productivity, contributing to overall employee satisfaction. When their working space is clean, staff are more likely to be happier and work harder.

It can highlight the need for solutions and strategies

In order for any solution to be successful you will need to strategise. Start with a comprehensive inspection; find the issues that need to be addressed, for example areas that are high traffic, or are susceptible to clutter or dust and dirt build-up. A professional cleaning contractor will be able to help you identify key areas with cause for concern.

Secondly, for any cleaning task to be carried out successfully, clutter and mess need to be tidied away. Ask your employees to keep their desks tidy and get storage systems in place to help.

Thirdly, seek professional help. Investing in regular contract cleaning will keep your premises pristine. Plus, carpet and upholstery cleaning is time consuming and often requires specialist equipment.

It is however worth remembering that the task of maintaining cleanliness isn’t just a job for your cleaning team. Each employee needs to take responsibility for keeping their workstation clean and tidy during the working day to reduce the risk of cross infection.

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Can Office Cleaning improve your business?

It is really important to make sure your surroundings are clean, not just at home, but at work too.  Office work usually means that people are in fairly close proximity to one another, so hygiene and cleanliness are key, especially in the unprecedented times that we find ourselves in.  There are many affordable office cleaning services available, but before you engage one, make sure that they’re the best fit for your commercial premises, in order to get the best from them!

Flexibility is a two way street

Usually you will be able to choose a time slot that suits you for your cleaners to come in, either in or out of office hours.  Each business is individual, and their needs can differ greatly, so flexibility between you and your contractor will benefit you both.

Expert Care

Your contractor is expert in looking after the cleanliness and hygiene of commercial premises. They know your requirements, and tailor their service to deliver the best possible schedule of cleaning to you.

Making your clients feel at home

A professional cleaning service can have an indirect impact on your potential clients and customers.  When they visit your office, they will note that you run your business from clean and sanitary premises, free from dust, dirt and grime.  This will let them be assured that you care about the cleanliness of your surroundings and take into account the health and safety of your employees.  This will all have a positive impact on your business.

Save time

Cleaning in-house is all well and good, but it could detract your attention from other important jobs. On the other hand, if you and your employees are busy with particular tasks, then cleaning can get forgotten completely! Save yourself some time and hassle by employing a professional cleaning service – many are geared up for specialist COVID-19 cleaning. You will then have time to devote to your business!

 

You can see the services that Brightr offer here or view our COVID-19 service here.

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Cleaning your Workplace to Reduce the Risks of COVID-19

An employer’s first duty of care is to their staff, and as such you must protect them from harm. As the phased return to work is underway for most businesses, this means that reasonable steps must be taken to protect everybody from contracting Coronavirus.

The virus, just like other cold and flu viruses, can be transmitted from the carrier to surfaces, and then passed from the infected surface to other people that come into contact with it. By making sure your workplace is clean the risk is reduced, and your business can be classed as ‘COVID secure’.

Before you decide on the level of cleaning needed for your business, a risk assessment needs to be carried out to help manage risk and how to work safely and protect people during the pandemic.

There are lots of factors to consider; identifying how often you will need to clean, which surfaces are touched frequently, and whether deep cleaning is necessary every day.

Frequently touched surfaces are generally classified as such due to the amount of people touching them and the frequency in which they are touched. These can include:

• All work surfaces such as desks and workstations
• Door handles, window handles, dispensers and water coolers, taps, kitchen appliances, cupboards
• Common or staff areas such as bathrooms, reception areas, changing rooms and corridors
• IT equipment
• Goods inwards or outwards

It is not always possible to clean items or areas after every use. Implement measures to clean them often, or whenever possible. There are also ways of reducing the need for cleaning:

• Limit the amount of people in any one area.
• Clear clutter, thus reducing the need to touch objects.
• Fit foot plates to doors eliminating the need to touch handles.
• Insist on thorough handwashing at regular intervals.
• Be flexible; agree to a balanced home/office work schedule. The fewer people in work at any one time reduces the risk of the spread of infection.

Depending on the type of business you run, you may need to implement regular deep cleaning. This is a thorough clean of frequently touched surfaces, carried out at least once a day. You may need periodic cleaning; this is cleaning at different times during the day. This might also include regular cleaning of items immediately after use.

Talking to your workers is imperative; encourage them to co-operate with new measures put in place, and if you have an onsite cleaning team to engage safely with them. They should be responsible for keeping their personal working space clear of clutter and debris so that effective cleaning can be carried out.

Notices can be used to communicate the need for sanitary conditions during the coronavirus pandemic. Posters used to inform your staff of their responsibilities and to inform them of cleaning schedules will help with co-operation around your cleaning staff or contractor.

Whichever way you move forward, the situation we are in is sure to be the new normal, at lease for the foreseeable future. Cleaning companies such as Brightr have a dedicated COVID-19 cleaning team who will wear full PPE when cleaning your premises. For advice or a quote, get in touch here.

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