Can the Presence of a Cleaning Contractor Have a Positive Influence on Your Business?

Church's shoes cleaning case study

Cleaning Contractor Northampton Business is competitive, whichever sector you’re in. While companies are always looking for ways to gain an edge, one area which is really important but often overlooked is workplace cleanliness. Hiring a professional cleaning contractor might seem like a run-of-the-mill decision, but the actual presence of a cleaning service can have far […]

What Are the Implications of TUPE When Changing Cleaning Contractor?

If you have ever changed a service provider, you may have heard them talk about TUPE. If you’re a business owner taking over a contract from another service provider, then you’ll no doubt have looked into the legalities of TUPE. But for those who haven’t heard of the term, it is the Transfer of Undertaking […]

What’s The Key to Our Exceptional Cleaning Services?

At Brightr, we’re often asked about how we keep our teams motivated and satisfied when delivering cleaning services. There are some key ingredients needed, as all business owners with a good reputation will tell you. One of the main ones is letting our employees know they are valued, and making sure that they know their […]

Avoid These Common Cleaning Mistakes for A Hygienically Clean Workplace

A clean working environment is a must for the health and safety of employees, as well as making a lasting impression on clients and visitors. But there are some common cleaning mistakes that can undermine your efforts, leading to ineffective cleaning and potential spread of bugs and germs. Some could even see damage to your […]

The Importance of Daily Office Cleaning for a Happy Workforce

Mopping an office floor

In the fast-paced multi-sector business environment, maintaining a clean office is often underestimated and yet it is pivotal for creating a happy and productive workforce. Daily office cleaning goes beyond mere aesthetics, as it can play a crucial role in employee well-being, productivity, and job satisfaction. Brightr have extensive knowledge about the importance of daily […]

Is Office Housekeeping Important?

cleaning an office desk

In the bustling world of professional life, the workspace serves as the epicentre of productivity, creativity, and collaboration. A clean and organised office is not merely an aesthetic preference; it significantly impacts the overall well-being and efficiency of employees. Office housekeeping plays a crucial role in creating a positive and conducive work environment. Here at Brightr, we […]

How to Maximise Efficiency and Quality: Reasons to Outsource Your Office Cleaning

wet floor signs

In today’s fast-paced business landscape, companies are continually seeking strategies to streamline operations and enhance productivity. One area that holds significant potential for improvement is office cleaning. Many organisations are discovering the benefits of outsourcing their cleaning services to specialised professional contractors. This shift from in-house cleaning to external providers offers numerous advantages that can […]

The Role of Cleaning in Facilities Management

buffing floor in care home

Facilities management encompasses a broad range of services and activities that are designed to ensure the efficient and effective functioning of an organisation’s physical environment. This can include managing and maintaining buildings, infrastructure, utilities, and services. Facilities management tasks can be split into two categories; hard FM services which concerns the like of maintenance and […]

What Should Office Managers Look for in a Cleaning Company?

office worker on the phone

Office managers play a critical role in maintaining a clean and healthy work environment. When seeking to engage the services of a cleaning company, they should consider several crucial factors to ensure the workspace remains pristine. We’ve created a comprehensive guide, delving into what office managers should look for in a cleaning company. 1. Reputation […]

What Is the Difference Between In-House and Contract Cleaning?

buckets full of cleaning supplies

Cleanliness is a fundamental aspect of any business or organisation. A clean and well-maintained environment not only creates a positive impression but also contributes to the health and well-being of employees and visitors. When it comes to maintaining cleanliness, businesses have two primary options; whether to opt for in-house cleaning or to employ the services […]

Chria Savage
What’s your role here, and what does a typical day look like?

I’m the Managing Director. I worked for large corporates and a consultancy for 10 years after university. So I would say my strengths lie in a combination of big company processes whilst being realistic about what you can (or need to) achieve as an SME. I Think we hit a good mix. My day is a mix of strategic planning, problem-solving, and making sure everything runs smoothly. I remind myself and everybody else that we are a cleaning and facilities company and that’s what is important to our customers. It’s easy to forget that with all the noise around business these days.

The managers in the office who are my friends. And a lot of the customers who I could say the same thing about- but I guess you would have to ask them.

Our reputation

Responsive, honest, happy

Smooth out and automate the back-end processes as much as you can. Then focus on service delivery. And try very hard to employ the best people. Most important.

Well- so much. Increasing the scope of facilities service offering: it constantly expands, I was looking at drone window cleaning the other day. Also, the facilities market is consolidating and that creates a great opportunity for a family run SME.

It’s all about the music for me really! I was lucky with timing in that there were some great bands about in the 80’s and 90’s, many of which I saw live. These days you’re as likely to find me at the CBSO or the Proms but I’m always on the lookout for a new guitar band. We submit our annual top 5 on the family whatsapp group every Christmas and I try to stay relevant!

Timetravel…I’d like to meet some historical characters. There are so many, but Shakespeare would be interesting to me. What on earth was he like?

Time with my family. Reading and listening to music. I’ve played a lot of sport but it’s all creaking a bit now, so I love walking with my dog, Scout. He’s a lot fitter than me.

Cornwall. It’s always a good idea

I was a warehouse porter in the school/uni holidays at a distribution centre in Hinkley. Pre automation, it was a good workout, put it that way

💗🎸😂

Shanika and cat
What’s your role here, and what does a typical day look like?

I’m the Account Manager, responsible for everything client related, from onboarding new clients and managing ongoing relationships to overseeing communication between clients and our operations team. I also plan and strategies with the operations team on client meetings, audits, cleaner communication, site supplies, and recruitment. My day is a mix of strategic planning, creative problem-solving, and making sure every process runs smoothly.

The variety, no two days are ever the same. I love how my role combines account management with real operational impact, and how we’re always improving systems to deliver better service.

I initially joined Brightr as a Marketing Executive and helped improve our Google visibility and brand recognition across Northamptonshire. Through that journey, I also secured my Skilled Worker Visa with Brightr in 2019 and I’ve been part of the team ever since.

Supportive, hardworking, evolving.

Stay curious and organised, you’ll wear many hats, but that’s what makes it rewarding. Learn the operations side early; it’s key to understanding how to communicate and manage effectively and always respond to client as fast as you can!

Seeing Brightr grow into new sectors while embedding sustainability and quality as our core strengths. We’re becoming a company that truly leads by example. What makes us different is that we genuinely care about our clients’ needs and respond quickly to any matters that arise.

I’m Sri Lankan, but I grew up in India before moving to the UK to complete my MBA and I started working here as a Part Time Marking Executive in 2016. This also means that I can speak three languages, which I am very proud of.

Teleportation, so I could visit every client site without the travel time and instantly teleport back to the office.

I love travelling and exploring different cultures and food apart from that I love spending time with my cat Lucky, pottery, journaling, meditation, and morning walks.

Iceland, it’s been on my list for a while now to see the Northern Lights.

A retail assistant at a small shop in Northampton in 2015 while studying, it taught me the importance of good communication and great customer service early and helped me build my confidence.

💫🧠☕

Michele Savage
What’s your role here, and what does a typical day look like?

HR, payroll, accounts.  Dealing with cleaners takes up a lot of time.

Its mine

Project managing the merger of two banks when I worked in the city.

Friendly, supportive, direct.

Ask an expert when needed.

Growing to a size whereby we have economies of scale to put in more resources and robust systems.

I was Essex Trampolining champion and was part of the England program.

To bend peoples minds to my will.

Coach Netball and walk my dogs.

Vietnam

Shanghai Commercial Bank

Happy face, sporty emoji and an animal.

Chris Taylor and family

This is the first of our meet the team profiles, and Chris is our new Sales and Marketing person and has been around Brightr for a long time as sales person to us. Then after years of being a trusted advisor, we felt Chris would be the right man to come and help us move Brightr forward commercially, and we look forward to him having a long and successful impact here with us. Now for the questions…

What’s your role here, and what does a typical day look like?

It’s a very new role for me, but I’m in charge of Sales and Marketing Brightr, so my day will either be full of current customers and prospects and then finding more of them!

The business has a great family feel, and lots of potential, so I’m hoping I can bed in nicely and get the results we all want!

I love winning business against the odds, and have done that lots of times in my career but I’m proud of every one of those times! For Example, one Tuesday night not long ago, a prospect said she was going with a competitor due to price, I was polite and modest with the rejection, and just said any issues let me know and I’ll see how close I can get. She signed on the Wednesday morning.

Efficient, Hard-Working & Close-Knit…but I may think of better words once I’m here a bit longer!

From a sales PoV, work hard, being politely persistent and showing you can be trusted is golden, saying “No” to someone who want’s to buy because you’re not the right fit, is perfectly fine, and it will do you both a favour in the long run. In Marketing terms, always be learning and always be trying!

I think the business is in such a great place the future could be anything at all, and the uncertainty around what route we should take is amazing!

I know the phone number they sing, in the song “Kiss me through the phone” and will never forget it! 678-999-8212

The ability to make everyone say “Yes” to me

I love making my wife and children laugh

Australia, never been and always wanted to, seem to get the feeling I wouldn’t come back!

The first role I got paid for, was picking up the skittles at my rugby club on Friday nights for £10 and free reign of the buffet, my first actual job was in AllSports just before it closed (it wasn’t my fault!)

Hilarious, Intelligent and Short!