What Precautions Should Employers Take On Return To Work After Lockdown?

office

We’re living in a time that is completely unprecedented.  The Coronavirus pandemic has left almost every country across the globe in severe financial debt and uncertainty, and we’re certainly not immune here in the UK.  With the government’s plan on restarting the economy imminent, employers are wondering how they can safely invite their employees back […]

Sorting out Coronavirus Myths and Misconceptions

coronavirus

As a cleaning company, we’ve been inundated with questions from worried clients about the Coronavirus pandemic. Quite rightly, they want to be assured that we’re following stringent health and safety procedures in a bid to help fight this awful disease. We’re all swimming in uncharted waters; Covid-19 is a new disease, so scientists are learning […]

Coronavirus and How to Protect Yourself

As a cleaning company we have been inundated with questions about the Coronavirus, and what measures can be taken to prevent possible infection. We also offer a specific commercial service for Coronavirus Deep Cleaning. Brightr have always undertaken our duties responsibly and so, if you as consumers follow basic guidelines too, the risks of infection can […]

What are the Biggest Contributors to an Untidy Office?

Having a tidy workspace can directly impact on productivity in a positive way.  Studies have also proven that a clean and tidy environment can improve mental health, and the act of cleaning itself can also help.  Unfortunately, very few workers can afford time to set aside for cleaning on top of an already busy schedule, […]

Knowing the Difference Between Clean and Sanitised

Many people are mistaken when they think that because something has been cleaned, it’s sanitised.  So does your commercial cleaning company understand the difference? Thousands of germs are spread in common areas of the workplace; your personal workstation alone could harbour millions of potentially infectious germs.  They multiply at alarming rates and are present on […]

Is Cleaning a Contentious Issue Within Relationships?

rubber gloves

Is cleaning a shared responsibility, or does one partner do and care more about it than the other?  Is cleaning heaven or hell?  However you regard it, it’s our business here at Brightr! We wanted to find out who does most of the cleaning in UK households, and we did so earlier this year by […]

Can Air Fresheners be Damaging to our Health?

air freshner

Our places of work can often get a musty odour from time to time, particularly over weekends or holidays when there’s nobody there to throw open a window or two! It’s no wonder there can be a build-up of smells with the amount of ‘people traffic’ moving through the premises on a daily basis.  So […]

Caring for our Community

It’s fair to say that Brightr is a family run business that really cares about community.  We have been told in the past that what sets us apart is our understanding of the way our customers want to work, and how we fit in with that. Commercial cleaning is a people business and it is only […]

Clean Away Your Stress and Anxiety

spray bottle

It’s really easy to get bogged down in the daily grind that is life, and to sometimes feel we aren’t coping as we think we should.  Day to day stresses and strains can be exhausting!  But with mental health being such a hot topic, people are talking about it in a much more open way […]

Why your employees are loosing 13 hours a year in cleaning

clean office

To be a productive business, the staff must focus on their specific jobs. Which most likely won’t involve cleaning the office. According to research done by Furniture123.co.uk, employees in the UK are loosing 13 hours a year cleaning their own workspace and office. Despite 85% claiming their company employs a cleaner, employees spend 3 minute […]

Chria Savage
What’s your role here, and what does a typical day look like?

I’m the Managing Director. I worked for large corporates and a consultancy for 10 years after university. So I would say my strengths lie in a combination of big company processes whilst being realistic about what you can (or need to) achieve as an SME. I Think we hit a good mix. My day is a mix of strategic planning, problem-solving, and making sure everything runs smoothly. I remind myself and everybody else that we are a cleaning and facilities company and that’s what is important to our customers. It’s easy to forget that with all the noise around business these days.

The managers in the office who are my friends. And a lot of the customers who I could say the same thing about- but I guess you would have to ask them.

Our reputation

Responsive, honest, happy

Smooth out and automate the back-end processes as much as you can. Then focus on service delivery. And try very hard to employ the best people. Most important.

Well- so much. Increasing the scope of facilities service offering: it constantly expands, I was looking at drone window cleaning the other day. Also, the facilities market is consolidating and that creates a great opportunity for a family run SME.

It’s all about the music for me really! I was lucky with timing in that there were some great bands about in the 80’s and 90’s, many of which I saw live. These days you’re as likely to find me at the CBSO or the Proms but I’m always on the lookout for a new guitar band. We submit our annual top 5 on the family whatsapp group every Christmas and I try to stay relevant!

Timetravel…I’d like to meet some historical characters. There are so many, but Shakespeare would be interesting to me. What on earth was he like?

Time with my family. Reading and listening to music. I’ve played a lot of sport but it’s all creaking a bit now, so I love walking with my dog, Scout. He’s a lot fitter than me.

Cornwall. It’s always a good idea

I was a warehouse porter in the school/uni holidays at a distribution centre in Hinkley. Pre automation, it was a good workout, put it that way

💗🎸😂

Shanika and cat
What’s your role here, and what does a typical day look like?

I’m the Account Manager, responsible for everything client related, from onboarding new clients and managing ongoing relationships to overseeing communication between clients and our operations team. I also plan and strategies with the operations team on client meetings, audits, cleaner communication, site supplies, and recruitment. My day is a mix of strategic planning, creative problem-solving, and making sure every process runs smoothly.

The variety, no two days are ever the same. I love how my role combines account management with real operational impact, and how we’re always improving systems to deliver better service.

I initially joined Brightr as a Marketing Executive and helped improve our Google visibility and brand recognition across Northamptonshire. Through that journey, I also secured my Skilled Worker Visa with Brightr in 2019 and I’ve been part of the team ever since.

Supportive, hardworking, evolving.

Stay curious and organised, you’ll wear many hats, but that’s what makes it rewarding. Learn the operations side early; it’s key to understanding how to communicate and manage effectively and always respond to client as fast as you can!

Seeing Brightr grow into new sectors while embedding sustainability and quality as our core strengths. We’re becoming a company that truly leads by example. What makes us different is that we genuinely care about our clients’ needs and respond quickly to any matters that arise.

I’m Sri Lankan, but I grew up in India before moving to the UK to complete my MBA and I started working here as a Part Time Marking Executive in 2016. This also means that I can speak three languages, which I am very proud of.

Teleportation, so I could visit every client site without the travel time and instantly teleport back to the office.

I love travelling and exploring different cultures and food apart from that I love spending time with my cat Lucky, pottery, journaling, meditation, and morning walks.

Iceland, it’s been on my list for a while now to see the Northern Lights.

A retail assistant at a small shop in Northampton in 2015 while studying, it taught me the importance of good communication and great customer service early and helped me build my confidence.

💫🧠☕

Michele Savage
What’s your role here, and what does a typical day look like?

HR, payroll, accounts.  Dealing with cleaners takes up a lot of time.

Its mine

Project managing the merger of two banks when I worked in the city.

Friendly, supportive, direct.

Ask an expert when needed.

Growing to a size whereby we have economies of scale to put in more resources and robust systems.

I was Essex Trampolining champion and was part of the England program.

To bend peoples minds to my will.

Coach Netball and walk my dogs.

Vietnam

Shanghai Commercial Bank

Happy face, sporty emoji and an animal.

Chris Taylor and family

This is the first of our meet the team profiles, and Chris is our new Sales and Marketing person and has been around Brightr for a long time as sales person to us. Then after years of being a trusted advisor, we felt Chris would be the right man to come and help us move Brightr forward commercially, and we look forward to him having a long and successful impact here with us. Now for the questions…

What’s your role here, and what does a typical day look like?

It’s a very new role for me, but I’m in charge of Sales and Marketing Brightr, so my day will either be full of current customers and prospects and then finding more of them!

The business has a great family feel, and lots of potential, so I’m hoping I can bed in nicely and get the results we all want!

I love winning business against the odds, and have done that lots of times in my career but I’m proud of every one of those times! For Example, one Tuesday night not long ago, a prospect said she was going with a competitor due to price, I was polite and modest with the rejection, and just said any issues let me know and I’ll see how close I can get. She signed on the Wednesday morning.

Efficient, Hard-Working & Close-Knit…but I may think of better words once I’m here a bit longer!

From a sales PoV, work hard, being politely persistent and showing you can be trusted is golden, saying “No” to someone who want’s to buy because you’re not the right fit, is perfectly fine, and it will do you both a favour in the long run. In Marketing terms, always be learning and always be trying!

I think the business is in such a great place the future could be anything at all, and the uncertainty around what route we should take is amazing!

I know the phone number they sing, in the song “Kiss me through the phone” and will never forget it! 678-999-8212

The ability to make everyone say “Yes” to me

I love making my wife and children laugh

Australia, never been and always wanted to, seem to get the feeling I wouldn’t come back!

The first role I got paid for, was picking up the skittles at my rugby club on Friday nights for £10 and free reign of the buffet, my first actual job was in AllSports just before it closed (it wasn’t my fault!)

Hilarious, Intelligent and Short!