What’s Involved in Commercial Cleaning?

Commercial cleaning is the umbrella term we use for cleaning and maintaining commercial buildings, such as offices, hotels and restaurants, schools, retail stores, hospitals, and medical facilities, as well as industrial buildings like warehouses and factories. It can involve the use of specialised equipment and techniques to ensure that the environment is safe, hygienic, and welcoming for employees and customers alike.

So, what exactly is involved in commercial cleaning? This blog will tell you about the types of services offered, equipment used, and best practices followed by commercial cleaning companies.

Types of Commercial Cleaning Services

Commercial cleaning services can be divided into two categories: routine cleaning and specialised cleaning.

Routine cleaning involves the regular cleaning and maintenance of a commercial building. This includes tasks such as dusting, vacuuming, mopping, and non-reach window cleaning. Routine cleaning is typically carried out on a daily, weekly, or monthly basis, depending on the needs of the client.

Routine tasks may also involve rubbish removal, janitorial supply and restock, and disinfecting high-touch surfaces and high traffic areas. These tasks are essential for maintaining a clean and healthy environment in the workplace, particularly in settings such as schools, hospitals, and hospitality where germs and bacteria can easily spread.

A key benefit of routine cleaning is that it can improve the overall appearance of a building, creating a more professional and welcoming environment on a day-to-day basis. Clean, well-maintained facilities can also help to boost employee morale and productivity, as well as customer satisfaction and loyalty. It can also have significant health benefits by removing dirt, dust, and other contaminants from the environment. Routine cleaning can help to reduce the risk of illness and infection among employees and customers. This is particularly important in settings such as hospitals and schools, where the spread of germs can have serious consequences.

Specialised cleaning on the other hand, involves more specific tasks that require may require a greater level of expertise. Examples of specialised cleaning services include carpet cleaning, floor stripping and waxing, pressure washing, and deep cleaning of kitchen and bathroom areas. These services are typically performed less frequently than routine cleaning and may require additional time, resources, and equipment.

Equipment Used in Commercial Cleaning

Commercial cleaning companies use a variety of equipment to perform their services. Here are some of the most common pieces of equipment used in commercial cleaning:

  • Vacuum cleaners

Commercial vacuum cleaners are designed to be more powerful and durable than their domestic counterparts. They may also have special attachments for cleaning upholstery, stairs, and other hard-to-reach areas.

  • Floor scrubbers

Floor scrubbers are used to deep clean and polish hard floors, such as tiling, concrete, and hardwood. They use specialised brushes and commercial grade cleaning solutions to remove dirt and grime from the surface of the floor.

  • Pressure washers

Pressure washers use high-pressure water jets to clean exterior surfaces, such as building facades, pathways, and car parks. They are particularly effective at removing dirt, grime, and stains from surfaces that are difficult to clean with traditional methods. Most pressure washers won’t need any chemical cleaning products, but if there is a build-up of mould or algae, then a chemical product may need to be used.

  • Carpet extractors

Carpet extractors are used to deep clean carpets and upholstery. They use hot water and cleaning solutions to remove dirt, stains, and odours from deep withing the fibres of the carpet.

  • Steam cleaners

Steam cleaners use high-temperature steam to sanitise and clean surfaces. They are particularly effective at killing bacteria, germs, and viruses on surfaces traditional methods might fail.

Best Practices in Commercial Cleaning

To ensure that their services are effective and safe, Commercial Cleaning companies should follow best practices. They can do this by:

  • Using environmentally friendly cleaning products – Commercial cleaning companies should use cleaning products that are safe for the environment and do not contain harmful chemicals.
  • Following proper safety protocols – Commercial cleaning operatives should be professionally trained in safety procedures and should use appropriate PPE when necessary, such as gloves, masks, and eye protection.
  • Customising services to the needs of the client – Commercial cleaners should work closely with the business owner or manager to understand their unique cleaning requirements and develop a customised cleaning plan.
  • Using the right equipment for the job – Cleaning operatives should use the correct equipment and techniques for each cleaning task to ensure that the job is done effectively and efficiently.
  • Conducting regular inspections – Commercial cleaning companies should conduct regular inspections of the building to identify any areas that may require additional cleaning or maintenance.

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Commercial cleaning is an essential service that helps to ensure the health and safety of employees and customers in commercial settings. By working closely with business owners and managers and following best practices, commercial cleaning companies can help to create a clean and healthy environment that promotes productivity, customer satisfaction, and overall well-being.

If you’d like to know more about the commercial cleaning services we offer, then you can find lots of information here.

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Chria Savage
What’s your role here, and what does a typical day look like?

I’m the Managing Director. I worked for large corporates and a consultancy for 10 years after university. So I would say my strengths lie in a combination of big company processes whilst being realistic about what you can (or need to) achieve as an SME. I Think we hit a good mix. My day is a mix of strategic planning, problem-solving, and making sure everything runs smoothly. I remind myself and everybody else that we are a cleaning and facilities company and that’s what is important to our customers. It’s easy to forget that with all the noise around business these days.

The managers in the office who are my friends. And a lot of the customers who I could say the same thing about- but I guess you would have to ask them.

Our reputation

Responsive, honest, happy

Smooth out and automate the back-end processes as much as you can. Then focus on service delivery. And try very hard to employ the best people. Most important.

Well- so much. Increasing the scope of facilities service offering: it constantly expands, I was looking at drone window cleaning the other day. Also, the facilities market is consolidating and that creates a great opportunity for a family run SME.

It’s all about the music for me really! I was lucky with timing in that there were some great bands about in the 80’s and 90’s, many of which I saw live. These days you’re as likely to find me at the CBSO or the Proms but I’m always on the lookout for a new guitar band. We submit our annual top 5 on the family whatsapp group every Christmas and I try to stay relevant!

Timetravel…I’d like to meet some historical characters. There are so many, but Shakespeare would be interesting to me. What on earth was he like?

Time with my family. Reading and listening to music. I’ve played a lot of sport but it’s all creaking a bit now, so I love walking with my dog, Scout. He’s a lot fitter than me.

Cornwall. It’s always a good idea

I was a warehouse porter in the school/uni holidays at a distribution centre in Hinkley. Pre automation, it was a good workout, put it that way

💗🎸😂

Shanika and cat
What’s your role here, and what does a typical day look like?

I’m the Account Manager, responsible for everything client related, from onboarding new clients and managing ongoing relationships to overseeing communication between clients and our operations team. I also plan and strategies with the operations team on client meetings, audits, cleaner communication, site supplies, and recruitment. My day is a mix of strategic planning, creative problem-solving, and making sure every process runs smoothly.

The variety, no two days are ever the same. I love how my role combines account management with real operational impact, and how we’re always improving systems to deliver better service.

I initially joined Brightr as a Marketing Executive and helped improve our Google visibility and brand recognition across Northamptonshire. Through that journey, I also secured my Skilled Worker Visa with Brightr in 2019 and I’ve been part of the team ever since.

Supportive, hardworking, evolving.

Stay curious and organised, you’ll wear many hats, but that’s what makes it rewarding. Learn the operations side early; it’s key to understanding how to communicate and manage effectively and always respond to client as fast as you can!

Seeing Brightr grow into new sectors while embedding sustainability and quality as our core strengths. We’re becoming a company that truly leads by example. What makes us different is that we genuinely care about our clients’ needs and respond quickly to any matters that arise.

I’m Sri Lankan, but I grew up in India before moving to the UK to complete my MBA and I started working here as a Part Time Marking Executive in 2016. This also means that I can speak three languages, which I am very proud of.

Teleportation, so I could visit every client site without the travel time and instantly teleport back to the office.

I love travelling and exploring different cultures and food apart from that I love spending time with my cat Lucky, pottery, journaling, meditation, and morning walks.

Iceland, it’s been on my list for a while now to see the Northern Lights.

A retail assistant at a small shop in Northampton in 2015 while studying, it taught me the importance of good communication and great customer service early and helped me build my confidence.

💫🧠☕

Michele Savage
What’s your role here, and what does a typical day look like?

HR, payroll, accounts.  Dealing with cleaners takes up a lot of time.

Its mine

Project managing the merger of two banks when I worked in the city.

Friendly, supportive, direct.

Ask an expert when needed.

Growing to a size whereby we have economies of scale to put in more resources and robust systems.

I was Essex Trampolining champion and was part of the England program.

To bend peoples minds to my will.

Coach Netball and walk my dogs.

Vietnam

Shanghai Commercial Bank

Happy face, sporty emoji and an animal.

Chris Taylor and family

This is the first of our meet the team profiles, and Chris is our new Sales and Marketing person and has been around Brightr for a long time as sales person to us. Then after years of being a trusted advisor, we felt Chris would be the right man to come and help us move Brightr forward commercially, and we look forward to him having a long and successful impact here with us. Now for the questions…

What’s your role here, and what does a typical day look like?

It’s a very new role for me, but I’m in charge of Sales and Marketing Brightr, so my day will either be full of current customers and prospects and then finding more of them!

The business has a great family feel, and lots of potential, so I’m hoping I can bed in nicely and get the results we all want!

I love winning business against the odds, and have done that lots of times in my career but I’m proud of every one of those times! For Example, one Tuesday night not long ago, a prospect said she was going with a competitor due to price, I was polite and modest with the rejection, and just said any issues let me know and I’ll see how close I can get. She signed on the Wednesday morning.

Efficient, Hard-Working & Close-Knit…but I may think of better words once I’m here a bit longer!

From a sales PoV, work hard, being politely persistent and showing you can be trusted is golden, saying “No” to someone who want’s to buy because you’re not the right fit, is perfectly fine, and it will do you both a favour in the long run. In Marketing terms, always be learning and always be trying!

I think the business is in such a great place the future could be anything at all, and the uncertainty around what route we should take is amazing!

I know the phone number they sing, in the song “Kiss me through the phone” and will never forget it! 678-999-8212

The ability to make everyone say “Yes” to me

I love making my wife and children laugh

Australia, never been and always wanted to, seem to get the feeling I wouldn’t come back!

The first role I got paid for, was picking up the skittles at my rugby club on Friday nights for £10 and free reign of the buffet, my first actual job was in AllSports just before it closed (it wasn’t my fault!)

Hilarious, Intelligent and Short!