What does a commercial cleaning company do?

In basic terms, a commercial cleaning company does exactly what its title suggests. Commercial cleaning services are engaged by a myriad of business types and sectors to take care of the daily or weekly cleaning requirements at their premises. The type and size of the contracts that commercial cleaners take on can differ depending on the capabilities of the contractor, and how many employees they have.

What type of businesses employ commercial cleaners?

The term ‘Commercial Cleaning’ covers a wide and varied programme of cleaning tasks and most of these are needed for businesses such as:

  • Offices and office buildings
  • Shops, shopping centres and retail outlets
  • Factories
  • Warehouses
  • Hotels and Hospitality
  • Pubs, Restaurants and Bars
  • Schools, Colleges, and Universities
  • Medical Centres and Doctors Surgeries
  • Dentist Surgeries
  • Hospitals
  • Gyms and Leisure Centres
  • Residential Homes

What type of services do commercial cleaners provide?

A contract cleaner will have specific expertise and knowledge about how to undertake many cleaning tasks using the correct machinery and products. A commercial cleaning contract includes but is not limited to:

  • General office and business cleaning
  • CQC (Care Quality Commission regulated cleaning)
  • Floor, carpet, upholstery, and soft furnishing cleaning
  • Window cleaning
  • Kitchen, canteen, food prep area cleaning
  • Toilet, changing room and bathroom cleaning
  • Rubbish and waste removal
  • Janitorial and consumables services

More specific commercial cleaning tasks include but are not limited to:

  • Regular window cleaning
  • Frequent IT equipment cleaning (phones, keyboards, tills etc)
  • Frequent touch point cleaning (door handles, light switches etc)
  • Periodic Carpet cleaning and/or hard floor maintenance
  • Frequent kitchen and bathroom cleaning
  • Janitorial and consumables service

Of course, over the last two years there has been a dominant threat to the health and safety of not just our nation, but the whole world. The emergence of Covid-19 forced businesses to take extra measures with cleaning and disinfecting in order that they could operate safely once restrictions had been relaxed.

Although thankfully today the threat of Covid isn’t the horror story it was two years ago, we need to remember that we are still in a pandemic. Scientists have agreed that the Covid-19 pandemic will end at some point and become an epidemic, but this means that the virus will never be eliminated completely. Immunity will continue to rise through vaccination and previous infection, therefore new infections will arise at a consistently lower level.

Nevertheless, employer, employee and customer safety must come first, and the advantages of disinfecting and cleaning reach beyond eliminating any potential Covid infection. Regular and professional disinfection can help lessen the risk of spread of Covid-19 and its potential variants, which is why most professional cleaning contractors have added Covid Cleaning to their schedule of services.

Why should you engage the services of a professional commercial cleaning contractor? 

Gone are the days when it’s sensible to try and keep business cleaning in-house. The fast pace of business today means that cleaning tasks can seem less important than other matters at hand, and often even the most basic of those are pushed back and sometimes forgotten completely.

There are many reasons why a professional cleaning contractor can enhance your business, and not just aesthetically.

They have experience – Your contractor is expert in looking after the cleanliness and hygiene of all types of commercial premises. They have first-hand knowledge in this field and when you hire them, they will know your exacting requirements.  They can tailor their service to deliver the best possible schedule of cleaning to you.

Time management – As discussed above, a busy office or business leaves very little time for cleaning. Your staff are hired for a specific role and may not consider cleaning to be part of that. Besides, when you think about things in terms of productivity, an hour spent working on their professional job will make the business money whereas an hour spent cleaning will not. By hiring a professional cleaning company, the cleaning of your premises will be carried out regardless of how busy things become.

Project a positive image  It can often be underestimated just how much a clean and sanitary workplace can enhance your reputation. Likewise, a dirty and unwelcoming premises can project a negative image, which you really don’t want! Having your building sparkling from entry will leave a positive and lasting impression on your staff, visitors, clients, and customers which in turn will help to boost your company’s public profile.

No expensive cleaning equipment – When we think of cleaning equipment, we are not always prepared for the list of items needed to carry out the basics, let alone deep cleans and periodicals. Do you have the storage space to house everything needed? Vacuum cleaners can be cumbersome machines, and if you have hard floors which need regular maintenance or carpets that require frequent cleaning then storing the machines needed for these tasks might be impossible.

Your cleaning contractor will bring all the equipment and products needed if it is written into your contract. Sometimes, domestic grade cleaning products and equipment are not adequate in a commercial setting and your contractor will have access to more heavy duty or professional grade products. You need not worry about supplies and storage as it will all be taken care of, leaving you free to run your business.

Prevent the spread of infection – Regular and thorough cleaning will help to halt the spread of any potential infection. Germs and bacteria can survive on hard surfaces for up to 72 hours, which isn’t good news if there are a few days between cleans. Shared equipment can also transfer germs between employees so regular disinfection is essential.

Since the emergence of Covid-19, sick employees are less likely to ‘battle through’ illness by coming to work; working from home has enabled many to carry on working without putting their colleagues in harm’s way. Sadly, the incubation period for some viruses happens days before symptoms start to show, so by the time somebody falls sick they could have potentially infected countless other employees. Regular cleaning can lessen the risk even if it doesn’t eliminate it completely.

Peace of Mind – Feeling relaxed is important for you when you hand over responsibility of any part of your business. Having peace of mind that each member of your cleaning team will have been fully vetted is paramount; this ensures that only honest, trustworthy, and reliable operatives will be working on your site. If your cleaning contract is out of office hours, it is vital that you have trust in your chosen provider.

Another point to consider is whether the productivity of the cleaning contractor matches the number of hours you employ them for. Here at Brightr, we are completely transparent in our processes at point of quotation. In fact, we possess some very intelligent software into which we input the dimensions of the premises in question (the database parameters adjust accordingly) plus floor types, number of toilets, food and drink prep areas, and any other relevant information. The software then accurately calculates the number of cleaning hours needed, which reassures our clients that they will never overpay for the service provided and gives them complete peace of mind.

Ad-hoc Services – If you need any additional services, these can be discussed with your supplier. Most contractors will offer an end of tenancy or pre tenancy cleaning service if you are moving to new premises and some will include exterior services such as gutter cleaning, pressure washing and graffiti removal on an ad-hoc basis.

***

The cleaning of one commercial premises or site compared to another may require different skills, equipment, and processes. A deep clean may be required periodically or you may have additional facilities with security risks attached such as a pharmacy in a supermarket or machinery in a factory. This is where Brightr Ltd can help with our one-off solutions and ongoing contracts.

Our team of cleaners are expertly trained to deal with the differing requirements which can be presented to them when carrying out commercial cleaning services. After an initial visit from one of our supervisors, we will recommend how often our cleaners should visit, how often they should clean particular areas and how often a deep clean may be needed. We won’t duplicate an existing contract as we want to make sure you get exactly what you need from our services.

Each of our cleaners are fully qualified and will arrive badged and uniformed so you can easily identify them whilst they are on your site. They are also required to provide us with two references before becoming members of our team so you can be assured that you are getting reliable and trustworthy individuals who have been thoroughly vetted.

If you’d like a no obligation quote or would like to discuss your requirements, we’d be happy to speak to you. Give us a call on 01604 556677 or click here to read about our commercial cleaning services.

Get an Immediate Proposal Based on Providing 5 Simple Metrics:

We are able to give you a proposal within 24 hours, using our state of the art costing software.

Chria Savage
What’s your role here, and what does a typical day look like?

I’m the Managing Director. I worked for large corporates and a consultancy for 10 years after university. So I would say my strengths lie in a combination of big company processes whilst being realistic about what you can (or need to) achieve as an SME. I Think we hit a good mix. My day is a mix of strategic planning, problem-solving, and making sure everything runs smoothly. I remind myself and everybody else that we are a cleaning and facilities company and that’s what is important to our customers. It’s easy to forget that with all the noise around business these days.

The managers in the office who are my friends. And a lot of the customers who I could say the same thing about- but I guess you would have to ask them.

Our reputation

Responsive, honest, happy

Smooth out and automate the back-end processes as much as you can. Then focus on service delivery. And try very hard to employ the best people. Most important.

Well- so much. Increasing the scope of facilities service offering: it constantly expands, I was looking at drone window cleaning the other day. Also, the facilities market is consolidating and that creates a great opportunity for a family run SME.

It’s all about the music for me really! I was lucky with timing in that there were some great bands about in the 80’s and 90’s, many of which I saw live. These days you’re as likely to find me at the CBSO or the Proms but I’m always on the lookout for a new guitar band. We submit our annual top 5 on the family whatsapp group every Christmas and I try to stay relevant!

Timetravel…I’d like to meet some historical characters. There are so many, but Shakespeare would be interesting to me. What on earth was he like?

Time with my family. Reading and listening to music. I’ve played a lot of sport but it’s all creaking a bit now, so I love walking with my dog, Scout. He’s a lot fitter than me.

Cornwall. It’s always a good idea

I was a warehouse porter in the school/uni holidays at a distribution centre in Hinkley. Pre automation, it was a good workout, put it that way

💗🎸😂

Shanika and cat
What’s your role here, and what does a typical day look like?

I’m the Account Manager, responsible for everything client related, from onboarding new clients and managing ongoing relationships to overseeing communication between clients and our operations team. I also plan and strategies with the operations team on client meetings, audits, cleaner communication, site supplies, and recruitment. My day is a mix of strategic planning, creative problem-solving, and making sure every process runs smoothly.

The variety, no two days are ever the same. I love how my role combines account management with real operational impact, and how we’re always improving systems to deliver better service.

I initially joined Brightr as a Marketing Executive and helped improve our Google visibility and brand recognition across Northamptonshire. Through that journey, I also secured my Skilled Worker Visa with Brightr in 2019 and I’ve been part of the team ever since.

Supportive, hardworking, evolving.

Stay curious and organised, you’ll wear many hats, but that’s what makes it rewarding. Learn the operations side early; it’s key to understanding how to communicate and manage effectively and always respond to client as fast as you can!

Seeing Brightr grow into new sectors while embedding sustainability and quality as our core strengths. We’re becoming a company that truly leads by example. What makes us different is that we genuinely care about our clients’ needs and respond quickly to any matters that arise.

I’m Sri Lankan, but I grew up in India before moving to the UK to complete my MBA and I started working here as a Part Time Marking Executive in 2016. This also means that I can speak three languages, which I am very proud of.

Teleportation, so I could visit every client site without the travel time and instantly teleport back to the office.

I love travelling and exploring different cultures and food apart from that I love spending time with my cat Lucky, pottery, journaling, meditation, and morning walks.

Iceland, it’s been on my list for a while now to see the Northern Lights.

A retail assistant at a small shop in Northampton in 2015 while studying, it taught me the importance of good communication and great customer service early and helped me build my confidence.

💫🧠☕

Michele Savage
What’s your role here, and what does a typical day look like?

HR, payroll, accounts.  Dealing with cleaners takes up a lot of time.

Its mine

Project managing the merger of two banks when I worked in the city.

Friendly, supportive, direct.

Ask an expert when needed.

Growing to a size whereby we have economies of scale to put in more resources and robust systems.

I was Essex Trampolining champion and was part of the England program.

To bend peoples minds to my will.

Coach Netball and walk my dogs.

Vietnam

Shanghai Commercial Bank

Happy face, sporty emoji and an animal.

Chris Taylor and family

This is the first of our meet the team profiles, and Chris is our new Sales and Marketing person and has been around Brightr for a long time as sales person to us. Then after years of being a trusted advisor, we felt Chris would be the right man to come and help us move Brightr forward commercially, and we look forward to him having a long and successful impact here with us. Now for the questions…

What’s your role here, and what does a typical day look like?

It’s a very new role for me, but I’m in charge of Sales and Marketing Brightr, so my day will either be full of current customers and prospects and then finding more of them!

The business has a great family feel, and lots of potential, so I’m hoping I can bed in nicely and get the results we all want!

I love winning business against the odds, and have done that lots of times in my career but I’m proud of every one of those times! For Example, one Tuesday night not long ago, a prospect said she was going with a competitor due to price, I was polite and modest with the rejection, and just said any issues let me know and I’ll see how close I can get. She signed on the Wednesday morning.

Efficient, Hard-Working & Close-Knit…but I may think of better words once I’m here a bit longer!

From a sales PoV, work hard, being politely persistent and showing you can be trusted is golden, saying “No” to someone who want’s to buy because you’re not the right fit, is perfectly fine, and it will do you both a favour in the long run. In Marketing terms, always be learning and always be trying!

I think the business is in such a great place the future could be anything at all, and the uncertainty around what route we should take is amazing!

I know the phone number they sing, in the song “Kiss me through the phone” and will never forget it! 678-999-8212

The ability to make everyone say “Yes” to me

I love making my wife and children laugh

Australia, never been and always wanted to, seem to get the feeling I wouldn’t come back!

The first role I got paid for, was picking up the skittles at my rugby club on Friday nights for £10 and free reign of the buffet, my first actual job was in AllSports just before it closed (it wasn’t my fault!)

Hilarious, Intelligent and Short!