Tag Archive for: Coronavirus

Is My Cleaning Company Effective? A Guide on What to Look Out for When Measuring Commercial Cleaner Performance

In the competitive realm of commercial cleaning services, maintaining a high standard of cleanliness is paramount for businesses. The performance of commercial cleaners directly influences the overall hygiene, safety, and aesthetics of a company, and its reputation. As businesses increasingly prioritise cleanliness, evaluating and measuring the performance of commercial cleaners becomes crucial. We have shed some light on key aspects to consider when assessing commercial cleaner performance, ensuring businesses make informed decisions and maintain optimal cleaning standards.

Adherence to Cleaning Specifications

One of the primary indicators of commercial cleaner performance is their adherence to cleaning specifications. Well-defined cleaning protocols and standards should be established for each client, and cleaners must demonstrate a consistent commitment to following these guidelines. This not only includes routine cleaning tasks but also addressing specific concerns or challenges unique to the facility.

Reliability and Consistency

Reliability and consistency are the cornerstones of effective commercial cleaning. Businesses rely on cleaners to maintain a consistent level of cleanliness every day. Punctuality, regularity in cleaning schedules, and a commitment to delivering consistent results contribute to a positive evaluation of a commercial cleaner’s performance.

Quality of Cleaning Products and Equipment

The tools of the trade play a significant role in the effectiveness of commercial cleaners. Assessing the quality of cleaning products and equipment used by cleaning personnel is essential. State-of-the-art equipment and environmentally friendly cleaning products not only enhance cleaning efficiency but also contribute to a healthier and safer environment for both workers and visitors. With most contractors looking to be ‘green’, this must not be overlooked.

Attention to Detail

An acute attention to detail is a hallmark of exceptional commercial cleaner performance. Thoroughly cleaning and sanitising high-touch surfaces, corners, and hard-to-reach areas are indicative of a conscientious cleaning team. A lack of attention to detail can lead to the accumulation of dirt and bacteria in overlooked spaces, undermining the overall cleanliness of a facility.

Open Communication

Effective communication between cleaning staff, management, and clients is crucial for addressing concerns, updates, and special requests promptly. A responsive commercial cleaning team that communicates effectively demonstrates a commitment to client satisfaction and the ability to adapt to changing needs.

Employee Training and Certification

The competence of cleaning staff is a fundamental factor in evaluating commercial cleaner performance. Ensuring that cleaning personnel receive proper training and certification in industry best practices, safety protocols, and the use of cleaning products is essential. Well-trained employees are more likely to perform their duties efficiently and safely, contributing to overall cleaning effectiveness.

Health and Safety Compliance

Maintaining health and safety standards is non-negotiable in the commercial cleaning industry. Compliance with regulations, proper use of personal protective equipment (PPE) when necessary, and adherence to safety protocols are critical indicators of a professional cleaning service. Businesses should actively assess and monitor the health and safety practices of their commercial cleaners.

Client Feedback and Satisfaction

Client feedback serves as a valuable tool for evaluating commercial cleaner performance. Regularly seeking input from clients allows businesses to gauge satisfaction levels and address any concerns promptly. Positive feedback is an affirmation of a job well done, while constructive criticism provides information for where improvements can be made.

Efficiency and Time Management

Efficiency and time management are integral to the positive performance of a commercial cleaning company. A proficient cleaning team maximises productivity without compromising the quality of their work. Time-efficient cleaning processes contribute to cost-effectiveness and demonstrate a commitment to delivering results within specified timeframes.

Sustainability Practices

In an era of heightened environmental awareness, businesses are increasingly looking for sustainable and eco-friendly cleaning solutions. Commercial cleaners adopting green cleaning practices, using environmentally friendly products, and minimising waste contribute positively to their overall performance.

Investment in your Cleaning Contractor

If you’re looking to invest in professional commercial cleaning services for your business, then why not choose Brightr? You can be safe in the knowledge that we’ll always deliver the very best cleaning service, thanks to our vast experience, rigorous staff recruitment and first-class attention to detail.

Evaluating and measuring commercial cleaner performance requires a comprehensive approach that considers various factors, from adherence to cleaning specifications and reliability to the quality of cleaning products and equipment. By focusing on these key aspects, businesses can make informed decisions, ensuring their chosen commercial cleaning service consistently delivers excellent results. Regular assessments and open communication between clients and cleaning providers are essential for maintaining high standards of cleanliness in commercial spaces.

Through many years of experience in the cleaning industry, Brightr know the key areas that are important to our customers, their company and our employees.

Getting the foundation is important and we always make sure that the basics are in place; staff recruitment and training, uniform and name badge, good stock levels of cleaning materials, equipment tested and working, and a high ratio of supervision to workers. Get in touch with us here if you’d like a no obligation quote.

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Can Office Cleaning improve your business?

It is really important to make sure your surroundings are clean, not just at home, but at work too.  Office work usually means that people are in fairly close proximity to one another, so hygiene and cleanliness are key, especially in the unprecedented times that we find ourselves in.  There are many affordable office cleaning services available, but before you engage one, make sure that they’re the best fit for your commercial premises, in order to get the best from them!

Flexibility is a two way street

Usually you will be able to choose a time slot that suits you for your cleaners to come in, either in or out of office hours.  Each business is individual, and their needs can differ greatly, so flexibility between you and your contractor will benefit you both.

Expert Care

Your contractor is expert in looking after the cleanliness and hygiene of commercial premises. They know your requirements, and tailor their service to deliver the best possible schedule of cleaning to you.

Making your clients feel at home

A professional cleaning service can have an indirect impact on your potential clients and customers.  When they visit your office, they will note that you run your business from clean and sanitary premises, free from dust, dirt and grime.  This will let them be assured that you care about the cleanliness of your surroundings and take into account the health and safety of your employees.  This will all have a positive impact on your business.

Save time

Cleaning in-house is all well and good, but it could detract your attention from other important jobs. On the other hand, if you and your employees are busy with particular tasks, then cleaning can get forgotten completely! Save yourself some time and hassle by employing a professional cleaning service – many are geared up for specialist COVID-19 cleaning. You will then have time to devote to your business!

 

You can see the services that Brightr offer here or view our COVID-19 service here.

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Cleaning your Workplace to Reduce the Risks of COVID-19

An employer’s first duty of care is to their staff, and as such you must protect them from harm. As the phased return to work is underway for most businesses, this means that reasonable steps must be taken to protect everybody from contracting Coronavirus.

The virus, just like other cold and flu viruses, can be transmitted from the carrier to surfaces, and then passed from the infected surface to other people that come into contact with it. By making sure your workplace is clean the risk is reduced, and your business can be classed as ‘COVID secure’.

Before you decide on the level of cleaning needed for your business, a risk assessment needs to be carried out to help manage risk and how to work safely and protect people during the pandemic.

There are lots of factors to consider; identifying how often you will need to clean, which surfaces are touched frequently, and whether deep cleaning is necessary every day.

Frequently touched surfaces are generally classified as such due to the amount of people touching them and the frequency in which they are touched. These can include:

• All work surfaces such as desks and workstations
• Door handles, window handles, dispensers and water coolers, taps, kitchen appliances, cupboards
• Common or staff areas such as bathrooms, reception areas, changing rooms and corridors
• IT equipment
• Goods inwards or outwards

It is not always possible to clean items or areas after every use. Implement measures to clean them often, or whenever possible. There are also ways of reducing the need for cleaning:

• Limit the amount of people in any one area.
• Clear clutter, thus reducing the need to touch objects.
• Fit foot plates to doors eliminating the need to touch handles.
• Insist on thorough handwashing at regular intervals.
• Be flexible; agree to a balanced home/office work schedule. The fewer people in work at any one time reduces the risk of the spread of infection.

Depending on the type of business you run, you may need to implement regular deep cleaning. This is a thorough clean of frequently touched surfaces, carried out at least once a day. You may need periodic cleaning; this is cleaning at different times during the day. This might also include regular cleaning of items immediately after use.

Talking to your workers is imperative; encourage them to co-operate with new measures put in place, and if you have an onsite cleaning team to engage safely with them. They should be responsible for keeping their personal working space clear of clutter and debris so that effective cleaning can be carried out.

Notices can be used to communicate the need for sanitary conditions during the coronavirus pandemic. Posters used to inform your staff of their responsibilities and to inform them of cleaning schedules will help with co-operation around your cleaning staff or contractor.

Whichever way you move forward, the situation we are in is sure to be the new normal, at lease for the foreseeable future. Cleaning companies such as Brightr have a dedicated COVID-19 cleaning team who will wear full PPE when cleaning your premises. For advice or a quote, get in touch here.

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Staying Safe when Returning to Work

With business set to restart over the coming weeks, many people will be understandably nervous about venturing out to work in the wake of the current Coronavirus pandemic.  They’ll have spent the last few months in the safety of their own home, either furloughed or working from home.  As they return to the office, and must get used to a new normal, many will need reassurance that it is safe to do so.

As employers there is a lot that can be done to give that reassurance, and many practices that can be put into place in order to stop the spread of not just the Coronavirus but other germs and viruses too.

When you reopen your doors to invite your workforce back, it may be prudent to invest in a professional clean; many cleaning companies like us here at Brightr undertake specialist COVID-19 decontamination cleaning, as well as regular commercial cleaning, all in line with current rules and guidelines.

Set an example

Whether you are an employer or employee, take responsibility for your own personal hygiene.  Wash your hands with soap and water regularly and use hand sanitiser between hand washings. Insist that everyone else also adheres to hand washing rules, and be sure that light switches, socket switches and door handles etc are regularly sanitised.

Be distant

Stay socially distant from others to reduce the risk of transmission of all germs and viruses.  Personal cleaning coupled with regular contract cleaning will ensure your workspace stays hygienically clean and sanitary too.

Halt the spread

The cold and flu viruses can survive for up to 72 hours on some surfaces, and although studies are still being carried out on Coronavirus (because it’s a new disease) it’s understood that it can survive up to 48 hours on surfaces, although the infectious virus is likely to decrease significantly by 24 hours.

Be flexible

As many employers are staging a staggered intake of employees, remaining flexible will be key in the coming months.  Self-isolation is a very real possibility for your workforce at one stage or another until a vaccine or cure is found for COVID-19.  Help to contain the virus by maintaining social distance, isolating any suspected infected person, and ensuring a regular schedule of cleaning is kept.

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Coronavirus and How to Protect Yourself

As a cleaning company we have been inundated with questions about the Coronavirus, and what measures can be taken to prevent possible infection. We also offer a specific commercial service for Coronavirus Deep Cleaning.

Brightr have always undertaken our duties responsibly and so, if you as consumers follow basic guidelines too, the risks of infection can be minimised. Of course, there are no guarantees that the infection won’t spread, but sanitary conditions will help in the battle to contain the transmission of not just Coronavirus, but other germs and infections too.

So what can people do to protect themselves and others from contracting Coronavirus? Here are our top protective measures:

• Wash your hands often
Washing your hands with soap and water will kill viruses that may be on your hands. Alcohol based hand sanitiser is also effective.

• Keep your distance
If someone in your vicinity is coughing or sneezing, stand at least 3 feet (1 metre) away from them. Sneezes contain droplets from noses and mouths which may contain viruses. If you are close to them you could easily breathe in the droplets which will infect you.

• Avoid touching your face
Hands touch many surfaces which can pick up germs and viruses. If contaminated, they can be transferred to your eyes, nose and mouth, then into your body.

• Carry tissues
Be responsible for your own respiratory hygiene. If you need to cough or sneeze, catch it in a tissue. Failing that, the crook of your elbow. Dispose of any used tissues immediately.

• If you’re feeling unwell, stay at home
If you have a fever or cough and difficulty breathing, seek medical attention. This may be a problem completely unrelated to Coronavirus, but you should phone through in advance and follow instructions from your GP or health authority. You may just have a common cold or other minor illness, but if by chance you are infected with Coronavirus, phoning ahead will allow your health care provider to direct you to the correct health facility, and will help prevent the spread of the virus.

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